Frequently Asked Questions
Common questions about selling precious metals and our refining process.
What are the Patriot Act requirements?
To comply with the USA PATRIOT Act, we are required to obtain, verify, and record information that identifies each person who opens an account or conducts a significant transaction. We may ask for your name, address, date of birth, and other information that will allow us to identify you, including a copy of your driver’s license or other identifying documents.
What is your Privacy Policy?
We take your privacy seriously. All personal and transaction information is kept strictly confidential and is never sold or shared with third parties for marketing purposes. We only share information as required by law for compliance purposes.
Is gold a good investment?
Gold is often viewed as a hedge against inflation and currency fluctuations. While we cannot provide financial advice, many investors hold a portion of their portfolio in precious metals to diversify risk. We recommend consulting with a qualified financial advisor.
Where do you get your spot market prices?
We use real-time market data from major commodities exchanges (COMEX/NYMEX) and the London Bullion Market Association (LBMA) to determine the current spot price of gold, silver, platinum, and palladium at the time of settlement.
Are there any limitations on what you accept?
Yes. We DO NOT accept ore, dirt, circuit boards, catalytic converters, or hazardous materials. We specialize in karat gold, sterling silver, platinum wire/thermocouple wire, and dental gold.
What are the advantages of dealing directly with a refinery?
By dealing directly with Richardson Refining, you eliminate the middleman (pawn shops, ‘cash for gold’ stores). This means you get a significantly higher percentage of the metal’s value, transparent processing, and professional service.
Disclaimer
Richardson Refining is not a financial advisor. Precious metals markets are volatile and prices can go up or down. Past performance is not indicative of future results.